Returns & Exchanges
|
Brick & Mortar Store Policy
New and unworn/unused items purchased at GodspeedĀ Brick & Mortar are eligible for exchange or store credit only. Godspeed must be notified within 7 days of the purchase for exchange or store credit and all original tags must be attached and items in a reasonable unspoiled condition.
Online Domestic Policy
New and unworn/unused items purchased online domestically are eligible for a full refund, exchange or store credit. GodspeedĀ must be notified within 7 days of the delivery in order to receive a return authorisation number andĀ all original tags must be attached. All shipping costs are paid by the customer, unless, the item has been damaged before or during delivery or there there has been some other mistake by our account. We cannot and will not take responsibility for items returned to us without us being notified first and/or items that are returned with a shipping alternative where you can not trace the package. Online International Policy
New and unworn/unused items purchased online internationally are eligible for exchange only. Godspeed must be notified within 7 days of delivery in order to receive a return authorisation number and all original tags must be attached. All shipping costs are paid by the customer, unless, the item has been damaged before or during delivery or there has been some other mistake by our account. International customers are responsible for the full shipping costs of exchanged goods and a shipping invoice issued by GodspeedĀ for freight from the store back to the customer must be paid prior to sending a package back for an exchange. We cannot and will not take responsibility for items returned without being notified first and/or items that are returned with a shipping alternative where you can not trace the package. For any questions or concerns related to shipping, returns or refunds, please get in touch via email: info@godspeedstore.com
|