If your order is over $300 you will be eligible for: - Free Tracked Regular Shipping. - $15 Tracked Express Shipping.
For orders under $300 there will be the option of: - $10 Tracked Regular Shipping. - $15 Tracked Express shipping.
Free In-Store Collection is also available.
Express deliveries will be shipped via the Australia Post Express Post service which guarantees next business day deliveries for major metropolitan areas. For detailed information on Express Post delivery times to your area please visit the Australia Post website. Saturday deliveries can now be requested so please add in your order notes if you wish to use this service.
International orders will have a calculated shipping cost based on the weight of the product. International orders will have the option of: - Tracked Regular Shipping (5-9 Business Days) - Tracked Express Shipping (3-5 Business Days) All orders will be shipped with Australia Post's Pack and Track service.
Tracking Your Item:
An email containing a tracking number and tracking link will be sent to the email address supplied when your order is shipped. Tracking information is also accessible through the account page when logged in. Australia Posts Tracking page is here.
When will my order ship?
We aim to ship within 1 working day of receipt of your order, but this may take longer if there are any questions you have in regard to your order, that we want to take care of before we ship. Pre-ordered items will ship upon arrival in store. We will endeavour to provide accurate information on expected delivery dates, but sometimes delays can occur.
Methods of Payment:
We accept Visa, MasterCard, American Express and PayPal.
First of all.. We're here to help! We're more than happy to answer any questions that you have about sizing or any other queries before making your order. We want to make sure that you feel confident about your purchase. Please get in contact with us via email: firstname.lastname@example.org if you have any questions. Below is a detailed description of our In-store, Domestic & International return policy.
Brick & Mortar Store Policy
New and unworn/unused items purchased at Godspeed Brick & Mortar are eligible for exchange or store credit only. Godspeed must be notified within 7 days of the purchase for exchange or store credit and all original tags must be attached and items in a reasonable unspoiled condition. Please note that we can't refund or exchange any jeans purchased, once they are hemmed,
Online Domestic Policy New and unworn/unused items purchased online domestically are eligible for a full refund, exchange or store credit. Godspeed must be notified within 7 days of the delivery in order for the customer to be eligible for our return options. All original tags must be attached. All shipping costs are paid by the customer, unless, the item has been damaged before or during delivery or there there has been some other mistake by our account.
We cannot take responsibility for items returned to us without us being notified first and/or items that are returned with a shipping alternative where you can not trace the package.
Online International Policy New and unworn/unused items purchased online internationally are eligible for exchange or store credit. Godspeed must be notified within 7 days of delivery in order for the customer to be eligible for our return options. All original tags must be attached. All shipping costs are paid by the customer, unless, the item has been damaged before or during delivery or there has been some other mistake by our account.
International customers are responsible for the return shipping costs of exchanged goods. We cannot take responsibility for items returned without being notified first and/or items that are returned with a shipping alternative where you can not trace the package.
Again we're happy to help you with any questions or concerns related to shipping, returns or refunds, please get in touch via email: email@example.com
Return Shipping Address:
Godspeed 4 Peel Street Collingwood, Victoria Australia 3066